We collect only what we need to get back to you and provide our service, we do not sell personal information to anyone, and we use Google's measurement and advertising tools to understand what works on the site.
🏢 Who we are
The website mlogistics.co.il is operated by M. Logistics Solutions (מ. פתרונות לוגיסטיקה), an import, freight and customs-clearance business based in Jerusalem, Israel, owned by Moshe Levy. This policy explains what information is collected when you browse the site or contact us, and what we do with it.
📝 Information you give us
When you fill in a form on the site or contact us by phone, WhatsApp or email, we receive:
- Your name and phone number, and sometimes your email address and company name
- Details of your request: the service you need, product type, quantity, product link and timeline
- Anything else you choose to write to us
The forms on this site do not store your details on the site's servers. Pressing the send button opens a ready-made WhatsApp message containing what you entered, and it reaches us only if you confirm sending it in WhatsApp.
You are under no legal obligation to give us any details. Providing them is up to you and depends on your consent, but without contact details we cannot get back to you or prepare a quote.
📊 Information collected automatically
- Browsing data: pages viewed, visit duration, the site or ad you came from, device and browser type, language and approximate geographic area
- Actions on the site: clicking a WhatsApp or phone button, submitting a form and using the calculators
- Technical data: IP address and request details, recorded in the server logs of our hosting provider
The accessibility preferences you choose (such as display zoom) are stored in your browser only and are not sent to us.
The calculators and tools on the site — the landed-cost calculator, the volume calculator and the customs-code finder — run in your browser, and the figures you enter are not stored by us. In the container-tracking tool, the container number is passed to the website of the shipping line that displays the tracking.
🎯 Why we use the information
- To get back to you, answer questions and prepare quotes
- To provide the service you ordered and manage the business relationship
- To understand how the site is used and improve it
- To measure the effectiveness of our advertising and show relevant ads
- To comply with legal requirements
🍪 Cookies and third-party tools
The site uses cookies and similar technologies from external providers:
- Google Analytics 4 — browsing statistics and enquiry measurement
- Google Tag Manager — management of the site's measurement tags
- Google Ads — measuring enquiries that came from ads, and showing ads to people who visited the site (remarketing)
- WhatsApp (by Meta) — the channel you use to contact us
- Vercel — website hosting
How Google uses information from sites that use its services.
Your controls: you can block or delete cookies in your browser settings, manage ad personalisation in Google's My Ad Center, and install the Google Analytics opt-out add-on. The site keeps working without cookies.
🤝 Who we share information with
We do not sell or rent personal information. Information is passed only to:
- The technology providers listed above, some of which process data on servers outside Israel
- Parties needed to carry out the service you requested — suppliers and manufacturers, freight carriers, customs brokers, laboratories and standards bodies, and financing providers — and only to the extent required
- Competent authorities, where the law requires it
🔒 Retention and security
Enquiry details are kept for as long as they are needed to handle the enquiry and manage the business relationship, or for the period the law requires (for example import and accounting records). The site runs over an encrypted connection (HTTPS), and we take reasonable measures to protect the information. No security method, however, guarantees absolute protection.
⚖️ Your rights
Under Israel's Protection of Privacy Law, 5741-1981, you may review the information held about you, ask us to correct or delete it, and ask us to stop contacting you with marketing offers. To exercise these rights, contact us using the details below and we will handle the request in accordance with the law.
🔗 Minors and external links
The site is intended for businesses and for adults aged 18 and over. It contains links to external websites, such as those of shipping lines and government authorities; their own privacy policies apply there, not ours.
🔄 Changes to this policy
We update this policy from time to time. The current version is published on this page, together with the date of the update.
📞 Privacy contact
For any question or request about privacy and personal information, contact Moshe Levy, M. Logistics Solutions, Jerusalem, Israel:
This policy was last updated on October 4, 2026.